CAREPRO HEALTHCARE TRAINING
Main Campus:
4700 Woodward Ave Bloomfield Hills Mi 48302 suite 20
www.Careprohealthcaretraining.com
STUDENT HANDBOOK AND CATATALOG
2025-2026
APPROVAL DISCLOSURE STATEMENTCAREPRO HEALTHCARE TRAINING is a school licensed through the State of Michigan Department of Licensing and Regulatory Affairs Bureau of community and Health Systems and the Michigan Department of Labor & Economic Opportunity. CAREPRO Healthcare Training opened its doors originally in Michigan, April 2024. The school now resides in the heart of Bloomfield Hills MI. CAREPRO HEALTHCARE TRAINING was granted institutional approval from the Michigan Department of Labor and Economic Opportunity License Department in March 2024, approval is needed annually and The State of Michigan Department of Licensing and Regulatory Affairs Bureau of Community and Health Systems in March 2024, the approval for this licensure is every two years “Approval to operate” refers to maintaining compliance with minimum standards set forth by the state and does not imply any endorsement or recommendation by the state, or by bureau of any kind. Institutional approved and subject to continuous review. HISTORY AND ADMINISTRATIONIn March 2024 CAREPRO Healthcare Training was founded as a partnership, bringing together the expertise of Doctoral Prepared Nurse Practitioner, Dr. Brittney Sanders, and a seasoned Registered Nurse, Joanna Marquoz. In April, CAREPRO HEALTHCARE TRAINING began its first classes. Dr. Sanders, has advanced nursing credentials that provides a wealth of clinical knowledge and educational insight. Joanna Marqouz, a dedicated Registered Nurse, contributes extensive hands-on experience and a deep understanding of the practical aspects of healthcare. The collaborative approach ensures the development of theoretical rigor with practical proficiency, offering students a holistic learning experience and in-depth preparation for career readiness CAREPRO HEALTHCAR TRAINING is licensed by the Michigan Department of Labor & Economic Opportunity and the State of Michigan Department of Licensing and Regulatory Affairs Bureau of Community and Health Systems.CAREPRO Healthcare Training offers one Diploma Program and four Certificate of Completion Programs in the following: Certified Patient Care Training/ Assistant (Diploma) and Certificates of Completion as a Certified Nursing Assistant (CNA), Phlebotomy, EKG Technician, and Home Health Aide. Program offerings will take place on campus and class times; schedule and location may vary per student demand.DIPLOMA Students will receive a diploma after the successful completion of their 600 Clock Hour Program. CERTIFICATES OF COMPLETION Students will receive a Certificate of Completion after the successful completion after the 75 and 80 clock Hour programs. These certificates are specifically from CAREPRO HEALTH CARE and not affiliated with any vendor, provider or licensing body.DIPLOMA PROGRAMS Certified Patient Care Training/ Assistant (CPCT/A) Tuition and Fees:Certified Patient Care Training/ Assistant Books/Testing Fees and Individual Materials/:CERTIFICATES OF COMPLETION PROGRAMS (all books and individual materials included in cost of tuition). Certified Nurse Assistant (CNA) Certified Nurse Assistant (CNA) Books/Testing Fees and Individual Materials/:Phlebotomy Technician Books/Testing Fees and Individual Materials/:EKG Technician Tuition and Fees:EKG Books/Testing Fees and Individual Materials/:Home Health Aide Tuition and Fees:
Home Health Care Books/Testing Fees and Individual Materials/:LEGAL NOTICES AND CERTIFICATION State of Michigan Department of Licensing and Regulatory Affairs Bureau of Community and Health Systems and the Michigan Department of Labor & Economic OpportunityADMISSION REQUIREMENTSMeet with Admissions RepresentativeOrientationHigh School Diploma or Equivalent License
or Picture IDEnrollment Agreement Applicants must attend an on-campus or online orientation CORE VALUES AND BELIEFSMISSION STATEMENTOur mission at CAREPRO HEALTHCARE TRAINING is to cultivate skillful, critical- thinking and compassionate healthcare professionals, ensuring their proficiency in roles mandated by the State of Michigan. Graduates of our program will be fully prepared to excel in the program’s competency evaluation, skills exam, and the mandatory state certification test, propelling them towards successful and impactful careers in the healthcare field. VISION STATEMENTOur vision at CAREPRO HEALTHCARE TRAINING is to be a leading institution in shaping the future of healthcare by consistently producing highly skilled and compassionate professionals. We aspire to set industry benchmarks for excellence, fostering a legacy of well-prepared healthcare practitioners dedicated to elevating patient care.CORE VALUESAt CAREPRO HEATHCARE TRAINING, our core values form the foundation of our commitment to excellence, integrity, and compassion in healthcare education.● Excellence● Integrity● Compassion● Innovation● Collaboration● Student-Centric Approach● Community ImpactENVIRONMENTCAREPRO HEALTHCARE TRAINING is committed to providing an environment that fosters sound judgement and accountability, preparing our students to be trustworthy and principled healthcare professionals.ADMISSIONS POLICY AND PROCEDURES
ADMISSION REQUIREMENTS
CAREPRO HEALTHCARE TRAINING admits as regular students, those who are high school graduates, or holders of high school graduation equivalency certificates (GED’S). CAREPRO HEALTHCARE TRAINING does not accept ability to benefits (ATB) students at this time.
CAREPRO HEALTHCARE TRAINING is an equal opportunity employer and follows the same policies in accepting applications from potential students. All high school diplomas and GED’s are verified by an Admissions Representative to establish the validity of the document. Self-certification is not enough documentation and there is no available appeal process at this time. If CAREPRO HEALTHCARE TRAINING is unable to validate or accept the high school diploma, you will not meet the admissions requirements and will not be able to attend CAREPRO HEALTHCARE TRAINING.
ADMISSION PROCEDURE
● Speak with an Admissions Representative
● Tour the Facility (Via Zoom and in-person)
APPLICATION FEE
There is no application fee associated with the processing of an incoming student enrollment.
APPLICATION PROCESS· Complete a Pre-Enrollment Application Form: Pre-enrollment is done via zoom and that is when students eligibility is determined. Students then come in-person on a scheduled orientation date and at that time students complete all paperwork and required documents.
ACCEPTANCEAttend Orientation via (online or in-person) After a prospective student has completed the pre-enrollment application process and has been through the initial screening, the Admissions Representative will review the applicant. If they meet the requirements, the applicant will be reviewed by the Director of Admissions and the Director of Student Services and scheduled for orientation. Applicants must complete an in-person or online orientation with the Admissions Team prior to acceptance.Applicants must provide the following verification documents:
High school diploma, high school transcripts, or GED,And current driver’s license, state approved ID, or picture ID with social security card or birth certificate
Note: We are required to verify your proof of education is from a valid high school or GED program. Admission Requirements for Students with a High School Diploma are as follows:1. Proof of Age - Applicants who are not 18 years of age prior to their desired start date at CAREPRO HEALTHCARE TRAINING may apply at the age of 17 with parental permission.2. Students must also be able to provide proof of appropriate educational requirement such as.● High school diploma or GED● Homeschooling Though homeschooled students are not considered to have a high school diploma or equivalent, some states issue a secondary school completion credential to homeschoolers. The student can include in their homeschooling self-certification that they received this state credential.● Foreign High School diploma or transcript - Note: The high school diploma or transcript requirement can also be from a foreign school if it is equivalent to a U.S. high school diploma; Documentation of proof of completion of secondary education from a foreign country must be officially translated into English and officially certified as the equivalent of high school completion in the United States.) ● Recognized equivalents of a high school diploma- The Department of Education recognizes several equivalents to a high school diploma: ● A GED certificate. ● A certificate or other official completion documentation demonstrating that the student has passed a state-authorized examination (such as the Test Assessing Secondary Completion (TASC) the High School Equivalency Test (Hi SET), (note that certificates of attendance and/or completion are not included in this qualifying category)3. Complete Enrollment Contract & Enrollment Documentation Once orientation is completed, the prospective student will receive a copy of the student handbook along with a copy of the enrollment contract and information covering costs and payment plans prior to the beginning of class attendance. CAREPRO HEALTHCARE TRAINING clearly outlines the obligation of both the school and the student in the enrollment contract. When the student has completed all the necessary requirements, he/she receives an acceptance letter and will be placed into the respective program of study. Note: All applicants must go through the entire enrollment application process (detailed in the catalog, online publication, and on the enrollment application). CAREPRO HEALTHCARE TRAINING is on a continuous enrollment schedule, depending upon space availability. Please refer to the tuition and course schedule or contact CAREPRO HEALTHCARE TRAINING for exact start dates, holidays and school closures: CAREPRO HEALTHCARE TRAINING allows the following holidays off: New Year's Day, Dr. Martin Luther King Jr., Memorial and Independence, Labor Day, Thanksgiving and December 24th and 25th and other Federal Holidays.
PAYMENT SCHEDULE
CAREPRO HEALTHCARE TRAINING offers a variety of monthly financial payments schedules. See a CAREPRO HEALTHCARE TRAINING Admissions Representative or Financial Aid Representative for details. ALCOHOL AND DRUG POLICYStudents enrolled in the Patient Care Technician program are expected to always maintain a professional and safe learning environment. The use, possession, or distribution of alcohol or illegal drugs on campus, at clinical sites, or during any program-related activities is strictly prohibited. Students may be required to complete a drug screening and background check prior to enrollment and periodically throughout the program, as mandated by clinical partners or regulatory requirements. Any violation of this policy may result in immediate dismissal from the program and could affect eligibility for clinical placement or certification. Maintaining a drug- and alcohol-free environment ensures the safety of our students, faculty, and patients.
ADMISSIONS AND RECRUITING
Any changes to these publications, rules of admissions, contract enrollment agreements and or any printed admissions information will be given to all current, prospective and future students in a timely manner.
INSTITUTIONAL REFUND POLICY AND SIGNATURE FORM Tuition CostsVary based on the type of program selected. No deposit per program start date is due upon receiving your acceptance from CAREPRO HEALTH CARE TRAINING. Tuition must be paid prior to the start of the program, unless funding is delayed from the Michigan Achievement Scholarship fund or if you are on an institutional approved payment plan. There will be a $25.00 charge for returned checks and for credit card disputes. Cancellation PolicyWe reserve the right to cancel any class, with or without reason, any time prior to the first day of class. All tuition monies paid by students will be refunded if a class is cancelled. Cancellation notices will only be given to students who have already registered and paid for the class. Class dates, times, and prices are subject to change at any time. Any changes that affect a student contract will be revised, and both the student and the school will have to sign the new contract. Refunds for Classes Canceled by the InstitutionIf tuition and fees are collected in advance of the start date of a program and the institution cancels the class, 100% of the tuition and fees collected must be refunded. The refund shall be made within 45 days of the planned start date. Refunds for Students Who Withdraw on or Before the First Day of ClassIf tuition and fees are collected in advance of the start date of classes and the student does not begin the program or withdraws on the first day of class, no more than $100 of the tuition and fees may be retained by the institution. Appropriate refunds for a student who does not begin classes shall be made within 45 days of the class start date. Refunds for Students Enrolled Prior to Visiting the InstitutionStudents who have not visited the school facility prior to enrollment will have the opportunity to withdraw without penalty within three days following either attendance at a regularly scheduled orientation or following a tour of the facilities and inspection of the equipment. 1. In type 2, 3, 4 or 5, official cancellations or withdrawals, the cancellation date will be determined by the postmark date on the written notification, or the date the notification is delivered to the Director of Administration. For students who enroll and begin classes but withdraw prior to course completion (after three business days of signing the contract), the following schedule of tuition earned by the school applies: Percent Of Scheduled Time Total Tuition School Enrolled To Total Course/Program Shall Receive/Retain *Note: All refunds are based on scheduled hours. .01% to 04.9%
20%
.05% to 09.9%
30%
10% to 14.9%
40%
15% to 24.9%
45%
25% to 49.9%
70%
50% to 100%
100%
All refunds will be calculated based on the student’s last date of attendance. Any monies due a student who withdraws shall be refunded within 45 days of the date of determination that a student has withdrawn, whether officially or unofficially. In the case of disabling illness or injury, death in the student's immediate family or other documented mitigating circumstances, a reasonable and fair refund settlement will be made. If permanently closed or no longer offering instruction after a student has enrolled, the school will provide a pro rata refund of tuition to the student. If the course is cancelled subsequent to a student's enrollment, the school will either provide a full refund of all monies paid or completion of the course at a later time.
*I hereby certify that the statements made pertaining to my complaint are truthful and accurate.
Refunds for Students Enrolled in Professional Development, Continuing Education, or Limited Contract Instruction
Institutions engaging in programs, which are short-term, must have a written policy or contract statement regarding whether or not fees and instructional charges are refundable.
Refunds for Withdrawal after Class Commences
The refund policy for a student attending a non-public institution who incurs a financial obligation for a period of 12 months or less shall be as follows:
Financial Obligation (based on payment period)
Institutional Refund
00.00%-10%
90%
10.01%-25%
50%
25.01%-50%
25%
50.01%-100%
0%
REFUND POLICY – NOTICE OF CANCELLATION
For applicants who cancel enrollment or students who withdraw from enrollment, a fair and equitable settlement will apply. The following policy will apply to all terminations for any reason, by either party, including student decision, program cancellation, or school closure.
Any monies due to the applicant or students shall be refunded within 45 days of official cancellation or withdrawal. Official cancellation or withdrawal shall occur on the earlier of the dates that:
1. Applicant is not accepted by the school: The applicant shall be entitled to a refund of all monies paid.
2. A student (or legal guardian) cancels his/her enrollment in writing within three business days of signing the enrollment agreement. In this case all monies collected by the school shall be refunded, regardless of whether or not the student has actually started classes.
3. A student cancels his/her enrollment after three business days of signing the contract but prior to starting classes. In these cases, he/she shall be entitled to a refund of all monies paid to the school.
4. A student notifies the institution of his/her withdrawal in writing. In this case, a student will be refunded based on the percent of scheduled time.
5. A student withdraws during a leave of absence. The date of determination is the date they officially withdraw. If the student does not return from a leave of absence, their date of determination is the date they were scheduled to return.
6. A student is expelled by the school: (Unofficial withdrawals will be determined by the institution by monitoring attendance at least every 30 days.)
SATISFACTORY ACADEMIC PROGRESS POLICY (SAP)
Purpose:
The purpose of this policy is to ensure that all students enrolled in certificate and diploma programs meet minimum academic and attendance standards necessary for successful program completion and preparation for professional practice. This policy applies to all programs, including 75 and 80-clock-hour programs (CNA, Phlebotomy, EKG, Home Health Aide) and the 600-clock-hour Patient Care Technician program.
Components of SAP: Satisfactory Academic Progress is measured using three criteria: attendance, academic performance, and completion pace.
Attendance:
○ Students are expected to attend 100% of scheduled classes and clinical hours.
○ Students missing more than 10% of scheduled hours in any grading period may be placed on warning and required to make up missed hours. Excessive absences may result in suspension or dismissal.
Academic Performance:
○ Students must maintain a minimum grade of 70% in all courses.
○ Grades are calculated based on quizzes, exams, assignments, skills assessments, and clinical evaluations.
○ Students not meeting minimum academic requirements will be placed on academic probation and must participate in remediation, tutoring, or additional skills practice.
Completion Pace:
○ Students must complete all required clock hours and course modules within 150% of the published program length.
○ For 80-clock-hour programs, this equates to completing the program within 120 clock hours; for the 600-clock-hour PCT program, within 900 clock hours.
○ Students exceeding this limit without an approved plan may be dismissed.
SAP Evaluation Schedule:
● SAP is evaluated at the end of each course or module and at midterm of longer programs (600-hour PCT).
● Students who fail to meet SAP standards will receive written notification and may be placed on warning or probation.
Warning and Probation:
● Warning: One evaluation period to meet SAP standards; continued attendance and participation required.
● Probation: If SAP standards are not met during warning, probation is imposed. Probation may include restricted clinical participation, required tutoring, and an academic improvement plan.
Appeals:
● Students who experience mitigating circumstances (illness, family emergency, etc.) may appeal SAP determinations in writing.
● Appeals are reviewed by the Program Director, who may allow continuation under a formal academic improvement plan.
Program Completion:
● Students must meet all SAP criteria to successfully complete the program and receive a certificate or diploma.
● Maintaining SAP ensures readiness for licensure exams (where applicable) and employment in the healthcare field.
All students enrolled at CAREPRO HEALTH CARE must complete their educational program in no longer than 150% of the published length of the program. (please note CAREPRO HEATH CARE is not approved to receive Title IV funds at this time).
Each program is designed to be completed in a specific period depending on specific program requirements.
Students may use their total program clock hours and then multiply that number by 1.5 to determine the clock hour limit that applies to the maximum time frame.
NOTE: (A leave of absence will extend the student’s contract period and maximum time frame by the same number of days in the leave of absence).
Attendance is based on 67% of actual attendance evaluated based on scheduled hours at the end of each period.
If attendance is 67% or greater, then the student is progressing at a pace to ensure completion within the maximum timeframe.
DIPLOMA PROGRAM EXAMPLE ONLY
Certified Patient Care Technician/ Assistant Diploma Program
Hours Earned at Evaluation Point
Multiply By
Maximum Number of Clock Hours Scheduled
Period 1
300
1.5
450
Period 2
600
1.5
900
*All attempted courses, and withdrawals, (except incompletes) at CAREPRO HEALTHCARE TRAINING are counted toward the 150% eligibility.
*When students have reached their duration limit, they will be placed on probation.
ACADEMIC PROGRESS EVALUATIONS
The quantitative 67% attendance and qualitative 70% GPA element used to determine academic progress is a reasonable system of grades as determined by a combination of the academic curriculum and instruction. Students participate in academic learning and a minimum number of practical experiences. Academic learning is evaluated after each unit of study. Practical assignments are completed, evaluated, and counted toward course completion only when rated as satisfactory.
If the performance does not meet satisfactory requirements, it is not counted, and the performance must be repeated. Practical skills evaluations will be conducted and delivered based on the program length, according to text procedures and set forth in practical skills evaluation criteria adopted by CAREPRO HEALTHCARE TRAINING.
Students must maintain a written grade point average of 70% and pass a FINAL theoretical and practical exam prior to graduation. Students must make up for failed or missed coursework.
CAREPRO HEALTHCARE TRAINING considers a “C” grade cumulative GPA the minimum standards required to graduate.
CAREPRO HEALTHCARE TRAINING evaluates numerical grades based on the following grade point average (GPA) scale:
A
100%-90%
Exceeds Standards
B
89%-80%
Meets Standards
C
79%-70%
Minimum Standards
D
69%-60%
Unacceptable Standards
F
59%- 0%
Failure
Only courses for which the student receives a passing grade are acceptable for their respective program requirements in calculating the SAP status. Incomplete courses and withdrawals are counted as an incomplete (I). Students are required to verify attendance for terms in which they receive unsatisfactory grades.
MAKE-UP TIME POLICY
Students are expected to make-up missed days and exams. Students may utilize the various school schedules and classes to complete makeup time and exams. All attendance make-up time will be done during normal school hours but in the student’s non-scheduled class time.
SUSPENSION AND TERMINATION POLICY
Suspension or termination from CAREPRO HEALTHCARE TRAINING may happen if the student participates in any of the following:
● Possession of illegal drugs or alcohol on school premises, grounds, or parking lot
● Theft from students, or of school property, or supplies
● Willful destruction of school property
● Insubordination
● Loud, boisterous behavior or foul language
CHANGE OF INCOMPLETE GRADE
A grade of incomplete (I) may be changed to a passing grade, within the program length from the date of receiving the grade, if the student satisfactorily completes all of the requirements set forth by the course instructor. Otherwise, the incomplete grade of an I will automatically be changed to an F.
A student is given 14 days from the end of the term to make arrangements with their instructor if they have an I grade because of excused absences. To change the I to an F the student must make up the missing coursework within 14 days. Once the 14-day mark has passed, F grade will become permanent, and the student has to retake the course. When a grade of I is changed to a pass or fail grade, SAP is re-calculated.
ACADEMIC PROGRESS
In order for a student to be making SAP by their respective program midpoint, the student must meet 67% in attendance and 70% academic requirements.
Example Attendance: A student is scheduled to attend 40 hrs. per week (67% x 40= 27).
CAREPRO HEALTHCARE TRAINING encourages students not to miss any days. All absences are recorded and made a part of the school’s permanent record. The student is responsible for class material and/or tests missed while absent (reference the Make-up Time Policy listed above). Regardless of the average level of attendance, a student who has more than 10 school days (14 calendar days) of consecutive absences without communication to the Director of Administration/Designee will be dismissed on the 11th consecutive school day as an unofficial withdraw. Students with persistent absenteeism will be advised and subject to dismissal with re-enrollment at the discretion of the Director of Administration/Designee.
DETERMINATION OF PROGRESS
Students meeting the minimum qualitative 70% GPA requirement for academics and the quantitative 67% attendance (considered the pace) at the scheduled evaluation point are considered to be SATISFACTORY.
WARNING POLICY
Students failing to meet any of the SAP requirements at the end of an academic period will be placed on Academic Warning. An academic warning status will be for one academic period and will be determined based on:
Failure to meet the minimum qualitative 70% GPA requirement for academics and the quantitative 67% attendance, and/or
Failure to progress at a pace to ensure completion within the maximum timeframe
The student will be advised in writing by a designated school official and:
Students may not appeal an Academic Warning
CAREPRO HEALTHCARE TRAINING will review the student’s academic status, and the student will be counseled as necessary to determine if the student can reasonably meet the SAP requirements. This may include a recommendation for termination.
Students may not be placed on Academic Warning for consecutive academic periods.
A student failing to meet the SAP requirements at the end of the Academic Warning period will be sent a Probationary letter and the option to appeal the decision.
Academic Warning Completion is set forth when a student meets all applicable requirements, and an advisor has notified the student (verbally or in writing) of the completion.
ACADEMIC REVIEW PROCEDURES AND APPEAL PROCESS
If a student is determined to be in probationary status, the student may appeal the determination within ten calendar days. Appeals submitted outside of this deadline will be accepted and considered but may be applied for a subsequent academic period. The Director of Administration is responsible for making a recommendation on the appeal and electronically scanning the appeal to the Director of Administration and sending it to the Program Director. Reasons for which students may appeal a negative progress determination include death of a relative, an injury or illness of the student, or any other allowable special or mitigating circumstance. The student must submit a written appeal to the school on the designated form describing why they failed to meet SAP standards, along with supporting documentation of the reasons why the determination should be reversed. This information should include what has changed about the student’s situation that will allow them to achieve SAP by the next evaluation point. Appeal documents will be reviewed, and a decision will be made and reported to the student within 10 business days. The appeal and decision documents will be retained in the student file. Based on this review, CAREPRO HEALTHCARE TRAINING will determine if the student will remain in school and if the student’s financial aid eligibility will be reinstated.
ACADEMIC PROBATIONStudents who lose eligibility due to not meeting the SAP requirements and who successfully appeal the loss of eligibility may be placed on Probation for one academic period. If the appeal is granted, the student is placed on Probation. Students on probation may be subject to an Academic Plan. Academic Plan: Students placed on an Academic Plan may continue eligibility beyond one academic period, based on specified criteria in his/her plan that will result with the student meeting the SAP requirement at the end of the Academic Plan. An Academic Plan will outline the specific actions and timelines each student must complete in order to meet SAP standards; the period covered in the academic plan may extend beyond the student’s term or payment period, or beyond their maximum timeframe. REESTABLISHING ELIGIBILITYA student determined NOT to be making Satisfactory Progress may reestablish eligibility by maintaining SAP on a self-payment option by: ● Making up missed tests and assignments and increasing grade average to 70% or better, and/or ● Increasing cumulative attendance to 67% or better by the end of a Warning or Probation period. When/ if a student has done this, they will either regain good standing or be placed back on probation, depending on his/her grade point average and completion percentage.
DIPLOMAS AND CERTIFICATIONS OF COMPLETIONS
Upon satisfactory completion of the required course hours and course requirements, a diploma or Certification of Completion will be issued to the student. The institution may withhold official academic transcripts and diplomas/certificates if the student has not met all financial obligations. CHANGING DEGREES, SECOND DEGREES, REPEATING COURSEWORK, INCOMPLETES AND WITHDRAWALS *CAREPRO HEALTHCARE TRAINING DOES NOT OFFER DEGREE PROGRAMS AT THIS TIME* SUMMER TERM CAREPRO HEALTHCARE TRAININGDoes not distinguish between summer, fall and winter terms. All periods of enrollment count toward Satisfactory Academic Progress. REPEATED COURSESMichigan Achievement Scholarship does not pay for repeated courses if a student fails a course and needs to retake it and cover tuition costs.When it comes to repeated courses, please note that it does not matter who the payment originates from; repeated courses are not covered. If a student fails a course, they are responsible for retaking it and must cover the associated costs themselves. This applies regardless of whether payment was made by the student, their organization, or any other entity. To ensure successful completion, students must be prepared to pay for any repeated courses independently. TRANSFER CREDITSCAREPRO HEALTHCARE TRAINING does not accept transfer credits at this time. WITHDRAWALS AND THE RETURN OF FUNDSMichigan Achievement Scholarship, and Michigan at Works does not require a return of funds for withdrawals. TEACHING AND LEARNING METHODSThe clock hour education is provided through a sequential set of learning steps which address specific tasks necessary for graduation and job entry level skills. Practical equipment, implements, and products are comparable to those used in the industry. Each student will receive instruction that relates to the performance of useful, creative, and productive career- oriented activities. The course is presented through comprehensive lesson plans which reflect effective educational methods. Subjects are presented by means of interactive lecture, demonstration, cooperative learning, labs, student clinical activities, and student participation. Audio-visual aids, guest speakers, field trips, projects, activities, and other related learning methods are used in the course. PLACEMENT ASSISTANCECAREPRO HEALTHCARE TRAINING maintains an active placement assistance service for our graduates. Prior to graduation or at any time thereafter, graduates may avail themselves of the school’s placement assistance services in addition to arranging interviews with potential employers. The Director of Job Placement guides students in the completion of employment applications, resume writing, preparing for interviews, professional attire, workplace communication, and behavior. CAREPRO HEALTHCARE TRAINING also assists students interested in finding program related job leads while enrolled in school. Graduate’s names and phone numbers are kept on file for future references upon completion of the course. Although every effort is made to help graduates find employment, CAREPRO HEALTHCARE TRAINING cannot guarantee its graduates employment. STATE LICENSED POST SECONDARY SCHOOL DISCLAIMER The State of Michigan will not provide a certificate of completion or award a diploma to any student that has been convicted of a crime; committed any act involving dishonesty, fraud, or deceit; or a crime; committed any act that, if committed by a graduate of the business or profession in question. Students who are not U.S. Citizens or who do not have documented authority to work in the United States will not be eligible to attend CAREPRO HEALTHCARE TRAINING. CAREPRO HEALTHCARE TRAINING does not use the Third Step Verification of Eligible Noncitizen Status due to CAREPRO HEALTHCARE TRAINING not currently offering eligibility status to non-citizens. CAREPRO HEALTHCARE TRAINING, the school, is not responsible for students denied work without proper documentation showing proof of citizenship. CAREPRO HEALTHCARE TRAINING does not admit students to English-as-a-second language courses. NON- DISCRIMINATION POLICYCAREPRO HEALTHCARE TRAINING does not discriminate in its employment, admission, instruction, counseling, or graduation policies on the basis of sex, color, age, race, national or ethnic origin, creed, religion, or disabilities that would not preclude employment within their selected program area nor do we recruit students already attending or admitted to another school offering similar programs of study. STUDENTS RECORDS/FERPAThe Federal Right of Privacy Act enables all Students to review their academic records, including grades, attendance, and counseling reports. Student’s records are confidential and only such agencies or individuals authorized by law, such as state and federal agencies are allowed access without written permission of the student. Also, parents/and or legal guardians of a dependent minor student have access to the student’s file. A student may authorize certain individuals, organizations, or class of parties (such as potential employers) to gain access to certain information in their files by signing and dating our specific inhouse release form. State law requires the school to maintain these records for not less than five years. Students may request a review of their records by writing either print or digital to the School Director. EDUCATION GOALSCAREPRO HEALTHCARE TRAINING strives to provide a quality educational system that prepares students to successfully complete the Patient Care Technician Diploma Program or the CNA, Phlebotomy, EKG, Home Health Aide Certificate of Completion programs within their chosen field of study. Our quality education system includes an outstanding facility, experienced and competent instructors, and a curriculum developed through years of experience and expertise.CAREPRO HEALTHCARE TRAINING is committed to providing students with high-quality education and practical skills to prepare them for successful careers in healthcare. Our goals include:● To educate students to be professional, knowledgeable, and skilled in their chosen healthcare field for marketability and employment readiness.● To maintain up-to-date programs that reflect current practices, technology, and industry standards in healthcare.
To promote the ongoing educational growth of both students and faculty through modern teaching methods and hands-on learning.● To instill courtesy, professionalism, and ethical behavior as foundational skills for a successful healthcare career.● To train and graduate students who are confident, competent, and prepared to enter their healthcare careers, including passing any applicable certification or licensure requirement. CAMPUS COURSE OFFERINGS
The course syllabus will be given at the start of each course.
Times: Day and Evening Classes (9am-5pm)
Certified Patient Care Technician/ Assistant Diploma Program
600 Total Clock Hours
This program combines core healthcare training with practical, hands-on experience. Students will gain the knowledge and skills necessary to work confidently in patient care, including healthcare safety, emergency preparedness, soft skills, and job readiness.
Course Breakdown:
320 CLOCK HOURS – Core Patient Care Curriculum (Online / Lecture)
Course Description:
Prepares students with foundational knowledge in:
● Basic patient care and safety procedures
● Vital signs measurement and monitoring
● Infection control and standard precautions
● Medical terminology and documentation
● Communication and professional behavior
● Basic anatomy and physiology
130 CLOCK HOURS – Lab / Health & Safety (In-Person Skills Training)
Course Description:
Hands-on practice of patient care skills and safety protocols, including:
● Clinical skills labs for vitals, ADLs, transfers, and mobility
● Phlebotomy and EKG simulators
● Infection control and PPE use
● Emergency preparedness and patient safety drills
● Safe handling of equipment and safe work practices
150 CLOCK HOURS – Clinical / Work-Based Training (Supervised)
Course Description:
Students gain practical experience in approved healthcare settings:
● Patient care assistance in hospitals, clinics, and long-term care facilities
● Administering routine procedures under supervision
● Monitoring patient health status and reporting changes
● Phlebotomy, EKG, and other diagnostic procedures
● Home care practices for diverse patient populations
● Career readiness, resume preparation, and professional development
75 and 80-Clock-Hour Programs:
Certified Nursing Assistant (CNA), Phlebotomy Technician, EKG Technician, Home Health Aide
Course Description:
These programs focus on practical skills and knowledge to prepare students for immediate employment in healthcare support roles. Students will learn:
● Patient care fundamentals, hygiene, and safety
● Vital signs monitoring and reporting
● Basic clinical procedures related to each specialty
● Professional communication, ethics, and patient interaction
● Hands-on practice in clinical and simulated environments
Program Hours:
● CNA: 75 clock hours, including classroom instruction and clinical practice
● Phlebotomy Technician: 80 clock hours, including blood collection techniques and lab safety
● EKG Technician: 80 clock hours, including electrocardiography procedures and heart monitoring
● Home Health Aide: 75 clock hours, including home care skills, patient assistance, and safety
Goal of All Programs:
CAREPRO HEALTHCARE TRAINING programs are designed to provide students with the knowledge, practical skills, and professional readiness to enter the healthcare workforce confidently and competently.
CAREER OPPORTUNITIES AND HEALTH & SAFETY INFORMATION
Students who complete training in healthcare fields such as Patient Care Technician, Phlebotomy, Home Health Aide, EKG Technician, and CNA will be prepared to enter a variety of rewarding roles. Graduates may begin in entry-level positions, with opportunities for advancement based on experience, effort, and continuing education. Earnings and career growth depend on multiple factors, including the employer, work location, and type of role.
Healthcare work can be physically and mentally demanding. Programs may require long periods of standing or sitting, lifting, or assisting patients, as well as repetitive tasks. Maintaining proper posture, wearing supportive shoes, and practicing safe lifting techniques are essential to prevent injury. Individuals with pre-existing conditions, such as back problems or repetitive strain injuries, should carefully consider these factors before enrolling. Students with learning or physical challenges are encouraged to observe clinical and work environments to understand the demands of each role.
Throughout your training, you will interact with people from diverse backgrounds and health conditions. Classroom instruction and hands-on clinical practice will teach you how to recognize potential safety concerns, respond to medical situations appropriately, and follow established procedures to protect yourself and those in your care. Familiarity with safety guidelines and proper procedures is critical for your success and the well-being of others.
Job opportunities are regularly updated and posted for students, reflecting current healthcare industry needs.
Questions regarding the content of this catalog that remain unanswered may be directed to the School Director at 248-731-7212 or in person on campus.
CAREPRO HEALTHCARE TRAINING is financially stable and has no pending bankruptcy petitions. It has not filed for bankruptcy in the past five years, nor has any reorganization under Chapter 11 been filed against it within that time frame.
RECRUITMENT PRACTICES
All staff involved in recruitment are trained to provide accurate, ethical guidance to prospective students. Applicants receive clear explanations of program requirements, available support services, and expectations for success in healthcare training. Students are encouraged to meet with advisors to discuss program planning, clinical readiness, and career goals.
Completion of a program results in a Certificate of Completion or Diploma, depending on the program’s duration. Transfer credits are not accepted. Graduate outcomes, including job placement statistics, are documented and shared with prospective students and families. Recruitment materials and conversations are designed to clearly communicate the institution’s mission, program structure, student performance, and completion requirements.
STUDENT GRIEVANCE POLICY AND PROCEDURES
PURPOSE OF THE PROCEDURE/INTRODUCTION
CAREPRO HEALTHCARE TRAINING’S aim is to ensure that students with a grievance relating to their education or attendance can use a procedure, which can help to resolve grievances as quickly and as fairly as possible.
POLICY
Any Student who feels they have not received adequate, fair treatment in all matters related to; school policies, regulations and procedures in accordance with the current student handbook and student bill of rights may seek consideration through a formal grievance policy.
PURPOSE
To Provide all students with a means for impartial consideration in grievance procedures.
SCOPE
This policy applies to all students enrolled in the CAREPRO HEALTHCARE TRAINING school no matter the program of study.
GUIDELINES AND CHAIN OF COMMAND
Stage 1: Statement of Grievance-If the student feels that the matter has not been resolved through
informal discussions with scheduled instructor/ student meetings, the student should put their grievance in writing to the Director of Administration to further resolve the said issue.
Stage 2: The Grievance Meeting -Whenever unresolved, the student may request an official grievance be heard by CAREPRO HEALTHCARE TRAINING Program Director. The student must make a request within 3 working days of the incident.
Stage 3: The Grievance Meeting- The Program Director will respond, in writing, to the statement, inviting the student to attend a meeting where the alleged grievance can be discussed. This meeting should be scheduled to take place as soon as possible and normally 5 working days-notice of this meeting will be provided to the student, and they will be informed of their right to be accompanied. Students submitting the appeal electronically will own the responsibility of following up to make sure the grievance was received.
PROCEDURE
Students must take all reasonable steps to attend the meeting, but if for any unforeseen reason the student or the Program Director can’t attend, the meeting must be rearranged. Should a student companion and or parent/ custodial guardian be unable to attend, then the student must make contact within 10 days of the date of the letter to arrange an alternative date that falls within 15 days of the original date provided. These time limits may be extended by mutual agreement. After the meeting, the Program Director hearing the grievance must write to the student informing them of any decision or action and offering them the right of appeal. This letter should be sent within 10 working days of the grievance meeting and should include the details on how to appeal. Upon receipt of the request, the grievance is taken to the CAREPRO HEALTHCARE TRAINING Program Director. The Program Director will convene and review the grievance and make a decision within 5 working days.
APPEAL
If the matter is not resolved to the students’ satisfaction, they must set out their grounds of appeal in writing within 5 working days of receipt of the decision letter. Within 10 working days of receiving an appeal letter, the student should receive a written invitation to attend an appeal meeting. The Director of Operations should take the appeal meeting not involved in the original meeting. After the appeal meeting with the Director of Operations, the Director of Operations must inform the student in writing of their decision within 10 working days of the meeting. Their decision is final.
State of Michigan Department of Licensing and Regulatory Affairs Bureau of Community and Health Systems (LARA) P.O. Box 30664 Lansing, MI 48909 Phone Main Line: 517-335-1980 Fax: 517-335-1980
Michigan Department of Labor & Economic Opportunity (LARA)
(LARA) P.O. Box 30122 Lansing, MI 48909 Phone Main Line: 517-241-6712
Email CSCL-Complaints@michigan.gov
Website http://www.michigan.gov/documents/lara/Post-Secondary_Student_Complaints_498839_7.pdf 24
Phone Main Line: 517-241-7000 Fax: 517-373-2162 Email
APPEAL FORM
Rules cannot be written that will apply to every situation in every business. Therefore, any policy established by CAREPRO HEALTHCARE TRAINING may be appealed due to mitigating circumstances. Anyone wishing to appeal a policy must do so using this form and attach any applicable documentation. Appropriate personnel will review the appeal, and a determination will be made. All decisions on appeal are final. Indicate which policy is being appealed below. Appeals regarding an SAP must be made within 15 days of the negative determination.
_____SAP Determination
_____Other:
________________________________________________________________________
Attention Director of Operations:
I wish to appeal the decision and/or policy of the school regarding the above-indicated manner. The mitigating circumstances and pertinent information relating to the decision or policy are stated below.
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Supporting Documentation Attached: _____YES _____NO
______________________________________________ ______________________
Student Signature Parent or Guardian (If applicable) Date
OFFICE USE ONLY _____APPEAL _____APPEAL DENIED
EXPLANATION OF DECISION: REQUIREMENTS OF STUDENT TO ACHIEVE SATISFACTORY ACADEMIC PROGRESS AT THE END OF THE PROBATIONARY PERIOD:
PHYSICAL RESOURCES AND INSTITUTIONAL INFRASTRUCTURE PLAN This policy establishes the basis for procedures and related assignment of responsibilities for the planning and management of the physical facility and equipment needs of CAREPRO HEALTHCARE TRAINING. CAREPRO provided an institutional infrastructure plan that addresses adequacy, improvements, and protection of the technical infrastructure, which includes distance education (hybrid). This plan also addresses the ongoing operation and maintenance of technical infrastructure that ensures privacy, safety, and security of institutional data, computer systems and network reliability. This plan is evaluated annually and is available to all administration, faculty, and staff. This policy recognizes the need, and specifically provides for: General Responsibilities CAREPRO HEALTHCARE TRAINING Program Director and Director of Operations are responsible for directing the overall planning and management of the physical facilities and technical infrastructure of the company. This responsibility entails preserving and enhancing a quality physical environment which provides efficient, functional, safe and pleasant surroundings. CAREPRO HEALTHCARE TRAINING rents the physical space of the campus, so the property is maintained on a daily basis by the property management company. Responsibilities also include upkeep of rental space during operational hours, technical support provision, maintenance scheduling, equipment procurement, budget allocation, and data security assurance. CAREPRO HEALTHCARE TRAINING follows fire, electrical, and sanitary codes as found in annual inspections and according to building regulations. Day to Day Management CAREPRO HEALTHCARE TRAINING Program Director and Director of Operations are responsible for day-to-day management, improvement, and any potential expansion of facility and technical infrastructure. The Director of Operations will report to the school director. Adequacy and Improvement of Physical Facility and Technical Infrastructure: Physical FacilityCAREPRO HEALTHCARE TRAINING Physical Facilities are managed by the student population, while maintaining the required student to instructor ratio. As it is deemed necessary to add additional space for student classroom(s), lab(s), and or common space, the Program Director is responsible for the process of developing the additions within the current building we occupy. Technical Infrastructure is added as student population and staff needs change. Also, technical infrastructure is added as budgetary constraints allow. Maintenance/ Physical Facility CAREPRO HEALTHCARE TRAINING staff and student population ensures cleanliness and sanitation throughout the school. Janitorial services are the responsibility of the staff and student population and are non-contractual Major repairs and maintenance to the physical facility such as building repairs, and heating and cooling breakdowns, are managed by the school’s landlord. However, in some instances, the Program Director or Director of Operations may be able or required to hire an outside contractor. All exterior maintenance such as lawn services and parking lots are maintained by the landlord of the entire building complex of businesses and immediate landlord of the individual building occupied by that of the CAREPRO school. CAREPRO is not required to do any exterior up- keep to the surrounding property or land. Snow removal is performed by the landlord of the complex. The on-staff building maintenance/janitorial contractor is responsible for cleaning the internal facility and keeping up with the cleanliness of the common areas that surround the institution. The Program Director and Director of Operations is responsible for ensuring the school has all the necessary daily operational supplies such as pens, paper, note pads, folders, files, toilet paper, paper towel, sanitizer, restroom soap and water, cleaning supplies, etc. Technical Infrastructure CAREPRO HEALTHCARE TRAINING School Director is responsible for all technical infrastructure maintenance. The uptime for technical infrastructure is maintained at a high percentage of uptime. The School Director assesses survey feedback forms and allows budgeting for appropriate emergency situations. If there is a need for the physical equipment, supplies or infrastructure owned by CAREPRO, the Program Director or Director of Operations should be notified. The Program Director or Director of Operations will deem if it is an immediate need, or potential danger to the school and if not, the request or need will be prioritized in the order it was requested or deemed necessary by all management. All staff are responsible for the general clean-up of their individual areas within the facility including any distance educational infrastructure used for hybrid training. The Program Director does weekly and general upkeep, adding of necessary equipment and is responsible for subcontracting out emergency services deemed emergencies on an “as needed basis”, 24x7 limited to the technical infrastructure. Building maintenance emergencies or special care needed is handled by the property management company of the leased space. Instructional and Media Supplies Supplies are maintained by the Program Director and Director of operations. Supply levels are checked periodically and will be purchased accordingly on an “as needed” basis only. All staff instructional/administrative will notify the Program Director, or the Director of Operations and no other staff member will be allowed to order materials. Suggestions may be made at employee meetings based upon feedback of student and employee survey feedback forms. All other basic supplies are ordered on a quarterly basis. Equipment All equipment needing repairs are reported to the Program Director. The Program Director deems if the equipment needs repair or to be replaced. The Program Director will meet with the Director of Operations to see if a repair is needed or if the actual purchase of new replacement equipment is best. CAREPRO HEALTHCARE TRAINING always ensures network functionality by having Comcast internet services as our main network.
Disposal of Obsolete Equipment - Inventory of all supplies and inventory are paper tracked. Maintaining, replacing, or disposing of outdated equipment is vital to the continuance of quality instruction and training. CAREPRO HEALTHCARE TRAINING Program Director and Director of Operations follows the written plan with the objectives using a manual to assure equipment is up to date and relevant and accurately accounted for. In the event we need to dispose of the obsolete equipment, we do so with the input of the instructional staff and students. All disposal follows appropriate business and industry safety standards, and we are in line with our State (LARA) body requirements for our training program equipment regulations. All Instructional Equipment meets appropriate and required safety StandardsAll equipment purchases, repairs/ maintenance, and operational procedures follow appropriate industry safety standards. All staff and students use the manufacturer safety guidelines and follow the manuals given by the distributor for set up and daily use. The instructors make sure the students are following proper safety procedures for their learning environment. The safety training is a part of every program and is taught according to our state laws from LARA, put in specific regulations for the medical field here from LARA/ OSHA, etc. The Department of Regulatory Affairs do have on-site inspections to ensure equipment is in proper working order for training for patient care programs. LARA also assesses compliance, quality of care, safety for student/staff and training providers curriculum. The evaluation frequency depends on the specific program and type of evaluation. These evaluations may be periodic and sometimes unannounced. Safety, Privacy, And Security of Data All student records are maintained in locked, fireproof safe. One hub secures all backup data and is stored in a secure backup data retrieval drive, managed by our Technology subcontractor. All student record data will be stored for a period of no less than 5 years. Each staff member and instructor will have separate usernames on the secured student portal you will use for SIS, record and online training and can only access student data necessary for their function and/or class. CAREPRO HEALTHCARE TRAINING Network is continually backed up by iCloud, and Dropbox a cloud system which provides for secure storage of all data. Security Software is utilized to catch viruses and other threats to systems. We have apple desktops that have iCloud backup and we are working security software to add to each desktop Safety of Staff, Students, And Guests CAREPRO HEALTHCARE TRAINING strives to maintain safe environments for everyone. The facility includes classrooms, Media Services Center, bathrooms, kitchen, labs, and common areas. We have annual fire and sanitation inspections, daily walkthrough and inspection of the environment (maintained by staff and Program Director) as well as information regarding building evacuation in the event of weather or threat/ potential harmful environment to students, staff or patrons. be found in our Consumer Info at a Glance on our website. Incident reporting for any accident of staff, instructor, student, or guest: Each incident is reviewed for improvements that can be made to avoid future incidents. CAREPRO HEALTHCARE TRAINING has: 1) Fire Extinguishers located in common areas with signage 2) First Aid supplies kept in the main hallway of school 3) Insurance for accidents and other needs 4) A School Director or Director of Operations are always present to control daily traffic and supervise as students leave the building to reduce accidents 5) Safety, accident, injury and emergency report forms for a systematic controlled process.Health & Safety Plan Policy and Procedures
Overview
The CAREPRO Healthcare Training administrative, instructive, and support staff is diligent in ensuring a safe, orderly, and positive physical learning environment for the protection of the health and safety of students, staff, and guests. The State of Michigan Department of Licensing and Regulatory affairs Bureau of Community and Health Systems and the Michigan Department of Labor & Economic Opportunity (Policy and Procedures) along with the OSHA Guidelines are implemented to fulfill the goal of a safe and healthy environment daily. CAREPRO Healthcare Training school policies, processes, and procedures relating to Health and Safety issues are implemented, regularly evaluated, and revised with input from employees, board members and students. In addition, all staff must follow a system for reporting and investigating accidents. The school has developed and promotes a comprehensive program to ensure the safety of its employees, students, and visitors. The safety program includes guidelines and procedures for responding to emergencies and activities to help reduce the frequency of accidents and injuries. To prevent or minimize injuries to employees, students, and to protect and conserve CAREPRO Healthcare Training equipment, all employees and students must comply with the following requirements:
Observe safety rules:
· Familiarize yourself with CAREPRO Healthcare Traiing critical plan for fire evacuation, incident plans/ procedures and emergency preparedness protocols which are available inside the student handbook and inside the administrative offices
· Always keep work areas clean & orderly and immediately report all accidents to the Program Director or Director of Operations. Operate instructional material/equipment only after proper training has been administered and under the supervision of instructor and/or Program Director.
· Immediately report all incidents/accidents to the Program Director, Administrative Team Member, or Instructor.
· All students MUST operate instructional material/equipment only after proper training has been administered and under the supervision of Instructor/and or Program Director or Director of Operations.
· Instructors/Faculty MUST read directions before using any instructional equipment.
All students/employees must wear their uniform while on campus, scrubs, or must have appropriate CAREPRO Healthcare Training-shirt (available for purchase), jeans/slacks, and closed-toe shoes.
Employees and students with questions or concerns relating to safety programs and issues should contact the Program Director, or the Bloomfield Hills Police department/Fire Department/ Poison Control Center. These local numbers are posted on the walls of the institution outside or in the student handbook and are available prior to enrollment.
Visitors to the Workplace:
All visitors are required to enter the facility through any one of the entrance doors and check in at the receptionist’s desk and sign in on a sign in sheet (stating name, phone number, email, and reason for the visit). Visitors must show proper identification to the receptionist at the front desk unless escorted by staff. Please note this is to ensure the safety of our students, employees, and guests. Employees or students who observe an unauthorized individual on the school premises should immediately direct him or her to the front desk or contact the administrator in charge.
Weapons/Drugs/Vaping/
No employee or student at the school shall have a weapon in his/her possession while on school property or at a school activity. Guns whether operable or inoperable, loaded or unloaded, facsimile weapons or antique weapons may not be brought on to school property including the parking lot or to a school activity. Any weapon confiscated shall be immediately turned over to the Program Director who shall turn the weapon over to the proper authorities. Authorized law enforcement officers may have weapons in their possession while on duty. Staff and students are not allowed to have any illegal drugs on the inside/outside the school premises, this also includes vaping.
Bullying and Harassment
It is the policy of CAREPRO Healthcare Training that all its students and school employees have an educational setting that is safe, secure, and free from harassment and bullying of any kind. CAREPRO HEALTHCARE TRAINING will not tolerate bullying and harassment of any type. Conduct that constitutes bullying and harassment is prohibited. The following are general processes and procedures designed to assure students, staff, and guests that CAREPRO Healthcare Training is a safe & healthy environment in which to teach and learn.
Accident/Incident Reporting Procedure:
The following are general processes and procedures designed to assure students, staff, and guests that CAREPRO Healthcare Training provides procedures and policies for reporting incidents/accidents to all students, staff, and the public. CAREPRO Healthcare Training ensures a safe and healthy environment in which to teach and learn. If an employee/student suffers work/school related injury/illness, CAREPRO Healthcare Training is committed to returning them to the same status of function they enjoyed before the injury/illness and bringing them back to work/classes as quickly as possible. As an employee/student you have a right to receive timely and appropriate medical care for injuries sustained during or arising out of your employment or classroom activities. Receive timely and understandable information concerning the treatment, including available alternatives and their potential effectiveness. Receive your treatment with dignity, courtesy, respect, privacy, and with all the confidentiality specified. Request a one-time independent medical examination. As an employee/student, you are responsible for: Immediately reporting any injury received on the job or inside the school to the Instructor or Team Member. The employee/student must notify his/her Program Director, Director of Operation, or Instructor prior to seeking medical care for an occupational/training injury that does not require emergency treatment.
Claim Reporting System
In the case of injury or illness requiring services that are not an emergency (back pain, sprained ankle, etc.), the employee must notify his/her Program Director, who, in turn, will receive urgent care/medical/ambulance authorization prior to obtaining care. The injured employee must be available by telephone to discuss his/her injury status with the School Director. ALL INJURIES SHOULD BE REPORTED THE SAME DAY THEY OCCUR WITHOUT DELAY.
Emergency Care
If it is a true emergency, have someone call 911 or take you to the nearest emergency room. Please contact your immediate Instructor or Program Director to help facilitate. Any additional medical care that is needed will be coordinated through them. After Care Hours Medical Care is available 24 hours a day, seven (7) days a week (including holidays). If for some reason the employee should go to the Emergency Room or Urgent Care facility, the employer, and/or the subcontractor must call the Program Director immediately, or no later than, the next business day to report such visits. Traveling subcontractors who are injured outside of the service area must call the School Director prior to treatment. Unless prior authorization is received for non-emergency care outside of the service area, the subcontractor is required to be held responsible for payment. If a student suffers work related injury/illness, a Student Accident Report (Addendum A) should be completed on the same day of the incident and submitted to the Director’s secretary that day. The secretary will retain a copy of CAREPRO Healthcare Training’s files and add a copy to the student’s files. For non-students or subcontractors that suffer work related injury/illness, a Public Incident Report (Addendum B) should be completed on the same day of the incident/accident and submitted to the Program Director or Director of Operations to be filed in a timely manner or within the 24-hr. period.
Accident Investigation System
The Program Director, Director of Operations, or Instructor completes a Health and Injury Report as necessary and submits the report to CAREPRO Healthcare Training’s office secure files, before the end of the working day on which the incident is reported. An Incident Report or Student Accident Injury Report is to be submitted to the Program Director and will be investigated through department procedures.
Site Emergency Response Plan:
Every CAREPRO Healthcare Training’s classroom and lab area has a copy of the campus evacuation and safety/health emergency plan. Throughout the school year, the plan is reviewed with staff. The plan is designed as a quick reference resource for the classrooms and is found in our manuals on campus and on our website for reference in our student Handbook and Catalog. It provides essential information to assist staff in responding to a wide range of threats and hazards that may affect the school. The school district’s Emergency Operations Plan considers lessons learned from prior school incidents to highlight the importance of preparing for any hazard or emergency. The CAREPRO Healthcare Training’s Emergency Operations Plan is aligned with the emergency planning practices at national, state, & local levels and includes the five phases of emergency preparedness: Prevention, Protection, Mitigation, Response, and Recovery. Part of the school district’s Emergency Operations Plan requires the school site to conduct regular drills for various scenarios (fire, bomb threat, severe weather, public lockdowns, limited lockdowns, directional evacuations, etc.) for staff, students, and visitors to be prepared during critical incidents. The Site Emergency Plan has easy-to-follow directions, scripts, and staff responsibilities for each critical incident. Signals or codes identify the nature of the threat or danger. Each classroom has an emergency evacuation map posted that instructors discuss with their classes. The school has a mock fire drill and tornado drill during new student orientation. These drills are performed randomly throughout the year. Drills are conducted so that students and personnel can react quickly & appropriately to an actual incident on campus. This plan is revised annually or more frequently if needed.
Crisis Response Plan:
CAREPRO Healthcare Training Crisis Response Plan is in the Student Handbook and is part of the Emergency Operations Plan, which provides the school site with a guide for effective response to critical incidents. The school will be adequately prepared to deal with an emergency. Roles and responsibilities will be outlined to aid in the organization of preparation, response, and recovery from a threatened or actual emergency and will be given to students prior to enrollment.
Fire Extinguisher Maintenance Plan:
All fire extinguishers and fire alarm systems are maintained by Encore Management 1985 West Big Beaver RD Ste 300 Troy, Michigan 48084, phone number: 248-509-4773, email: www.encoredevco.com. Fire extinguishers are checked quarterly, provided maintenance and tested for efficiency annually through management.
Evaluation & Revision Policy:
CAREPRO Healthcare Training Health and Safety Plan is reviewed annually by the school’s advisory committee to ensure compliance with the State of Michigan (LARA) Bureau of Community and Health Systems and the Michigan Department of Labor & Economic Opportunity Division.
Incident Report Policy
Students, employees, and all visitors will use this form to report all school related injuries, illness, or “near miss” events (which could have caused an injury or illness) – no matter how minor. This helps us to identify student plans/procedures and emergency preparedness protocols and correct hazards before they cause serious injuries. This form shall be completed by employees/students/visitors as soon as possible and given to the Program Director, Administrative Staff, or Instructor for further action. Always keep work areas, classrooms, common areas, break rooms, and waiting area clean and orderly. Immediately report all accidents/Incidents to the school director, faculty, staff, or instructor. Instructors and faculty will only use or operate all instructional material/equipment after proper training has been administered, and directions have been read and students under the supervision of an instructor, faculty, and Program Director. All employees must wear a badge while on campus and students must always be in uniform and have their name tags while on campus (badges/masks can be purchased by students or staff on campus). All scrubs will be worn daily by students. Contact the Program Director, or the Bloomfield Police Department/ Fire Department for any questions or concerns relating to safety programs, procedures, or any issues with employees/students caring for injuries sustained during or arising during school hours on campus and if the incident is out of the staff member someone should immediately contact the local authorities/911/fire department. The numbers are posted on the walls of the campus common areas or refer to the student/employee handbook. The information is also given to all employees, students and visitors prior to enrollment or employment online on the school’s website manual, and available on campus at the front desk lobby area. All visitors are required to enter the facility through the entrances of the building and are required to check in at the school’s front desk with the sign-in sheet, name, phone number, email, reason for visit, and proof of identification. This is to ensure the safety of our students, employees and guests. In the event of an emergency or unforeseen event that needs immediate care other than what the institution can accommodate, call 911 and complete an Accident Report form. Have the student, School Director, and administrator who charted the incident acknowledge and sign off on documentation.
STUDENT CODE OF CONDUCT
Purpose
The goal of this Code of Conduct is to clearly define expectations for students, maintain a professional and safe learning environment, and ensure all students meet the standards expected in healthcare education.
Applicability
This Code applies to all students enrolled at CAREPRO HEALTHCARE TRAINING, including those participating in classroom instruction, online learning, and clinical rotations. Students are expected to behave in a manner that demonstrates integrity, respect, and accountability.
1. Professional Behavior
Students are expected to:
Conduct themselves with honesty, integrity, and professionalism at all times.
Treat instructors, staff, peers, patients, and community members with respect.
Represent CAREPRO HEALTHCARE TRAINING positively in all settings.
Follow all institutional policies and procedures as well as those of affiliated clinical sites.
2. Attendance and Punctuality
Students must attend all scheduled classes, labs, and clinical experiences.
Repeated absences or tardiness may result in disciplinary action or removal from the program.
Students should notify instructors or clinical supervisors promptly if an absence is unavoidable.
3. Academic Integrity
All submitted work must be the student’s own. Proper citations are required when using external sources.
Cheating, plagiarism, or falsifying data is strictly prohibited.
Students must follow all testing and evaluation protocols.
4. Clinical and Laboratory Expectations
Students must comply with safety rules, infection control procedures, and patient privacy laws, including HIPAA.
Equipment and materials must be used safely and responsibly.
Interactions with patients must be professional, confidential, and respectful.
5. Respect and Non-Discrimination
Harassment, bullying, or discrimination in any form is prohibited.
Students must respect diversity, including differences in culture, religion, gender, sexual orientation, and abilities.
6. Substance Use
Alcohol, recreational drugs, or controlled substances are not permitted on campus or clinical sites unless prescribed with documentation.
Being under the influence during class, lab, or clinical work will result in immediate disciplinary action.
7. Technology and Social Media
Personal devices should not interfere with learning or patient care.
Students must not share confidential or proprietary information online or portray CAREPRO HEALTHCARE TRAINING negatively.
8. Compliance with Laws and Regulations
Students must follow all federal, state, and local laws, as well as CAREPRO HEALTHCARE TRAINING policies.
Criminal behavior, including theft, assault, or fraud, may result in immediate dismissal.
9. Reporting and Accountability
Students are encouraged to report unsafe, unethical, or unprofessional conduct.
Retaliation against those reporting misconduct is strictly prohibited.
Students are responsible for understanding and following this Code of Conduct.
10. Consequences for Violations
Violations may result in: Verbal or written warnings, Probation, Suspension, Permanent dismissal from CAREPRO HEALTHCARE TRAINING
Acknowledgment
All students must sign a statement confirming they have read, understand, and agree to comply with the CAREPRO HEALTHCARE TRAINING Student Code of Conduct.
ADMISSIONS, APPLICATION AND ENROLLMENT AGREEMENT GENERAL TERMS OF AGREEMENT ● CAREPRO HEALTHCARE TRAINING shall provide programs of study that meets minimum curriculum requirements as prescribed by the state regulatory agency. ● May change kit contents, textbooks, dress code, curriculum format, teaching materials or educational methods at its discretion. ● Will grant a diploma of graduation or a Certificate of Completion and Official Transcript of Hours for the applicable course when the student has successfully completed all phases of study, required tests, practical assignments; passed a final comprehensive written and practical examination; completed the program successfully and according to State requirements; completed all exit paperwork; attended an exit interview and made satisfactory arrangements for payment of all debts owed to CAREPRO HEALTHCARE TRAINING. ● Will issue an Official Transcript of Hours to students who withdraw prior to program completion when the student has successfully completed the required exit paperwork, attended an exit interview and made satisfactory arrangements for debts owed to CAREPRO HEALTHCARE TRAINING as approved by CAREPRO HEALTHCARE TRAINING. Will assist graduates in finding suitable employment by posting area employment opportunities and teaching Job Readiness classes, but placement is not guaranteed. ● May terminate a student's enrollment for noncompliance with General Policies, this contract, or State Laws and Regulations; Improper conduct or any action which causes or could cause bodily harm to a client, a student, or employee of the school; willful destruction of school property; and theft or any illegal act. STUDENT:● Agrees to pay applicable school fees and provide all required registration paperwork in a timely manner● Agrees to comply with all Standards of Conduct, General Policies, State Laws and Regulations, and educational requirements including Practical assignment ● Agrees not to refuse to perform practical hours or other program requirements● Agrees to comply with the school’s dress code at all times and project a professional image representative of the related industry CAREPRO HEALTHCARE TRAINING serves● Agrees to comply with the assigned schedule for the applicable Certificate or Diploma Program, which may change from time to time at the discretion of the school● Agrees to attend theory class as scheduled for the duration of the course of study regardless of whether all required tests have been taken and passed This page Agreement constitutes a binding contract between the student and CAREPRO HEALTHCARE TRAINING when signed by all applicable parties and upon acceptance by the school. By signing below, you certify that you have read both pages. You will receive an exact copy of the signed contract. Keep it to protect your rights. The school reserves the rights to change start dates based on class enrollment, staff availability and other considerations. ACKNOWLEDGEMENTMy signature below certifies that I have read, understand, and agree to comply with its contents, and that the institution’s cancellation and refund policies have been clearly explained to me. I have received a copy of this fully executed agreement. DISCLAIMERThe school does not discriminate in its employment, admission, and instruction or graduation policies on the basis of sex, age, religion, or ethnic origin nor does it recruit students already attending or admitted to another school already offering similar programs of study. CAREPRO HEALTHCARE TRAINING requires that each student enrolling in the CAREPRO HEALTHCARE TRAINING curriculum provided program must: ● Complete This Application Prior To Enrollment● Provide Proof of Secondary Education Such as A High School Diploma and Or Ged● Provide Proof of a License or State Id with picture